Title: PI-Change of Assessment[pdf, 8.64mb]
Department of Human Services
Title: FOI - redacted documentTrends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012.
Department of Human Services
Title: Centrelink Fraud Investigation Strategy 2008-09FOI Case 2010/945521 - Centrelink Fraud Investigation Strategy 2008-09: Blueprint for Managing our Current Program of Activity More Effectively (version 0.5)
Centrelink
Title: 5639 Redacted[pdf, 281kb]
Department of Human Services
Title: Centrelink Pensions (DSP) 2012 - Quarter 1 (09-03-12)The number of Victorian people receiving Disability Support Pension for varying lengths of time.
Centrelink
Title: Total annual compensation claims for 2009-2010 and 2010-2011. [pdf, 55kb]
Medicare
Title: Section 19 AB exemptions relating to foreign medical practitioners/graduates[pdf, 22kb]
Department of Human Services
Title: 2013-13 Buget Measure: Fraud Prevention and Compliance - Increased Billing Assurance for the Medicare Benefits Schedule Question Time Brief2013-13 Buget Measure: Fraud Prevention and Compliance - Increased Billing Assurance for the Medicare Benefits Schedule Question Time Brief.
Department of Human Services
Title: Customer Service Centre Reports24 documents were released. The documents are available on request to the department at:
Department of Human Services
Title: CCTV footage1 documents was released. The document is available on request to the department at:
Department of Human Services
Title: 152 documents were released. The documents are available on request to the department at:FOI Legal Team
Department of Human Services
Title: PI-Change of AssessmentPI-Fraud Allegations and Other Offences
Department of Human Services
Title: P3M3 Assessment Report Medicare AustraliaP3M3 Assessment report for Medicare Australia prepared by Tanner James Management Consultants. Report dated 2 November 2010.
Medicare
Title: Payment Integrity Information Package 2010-11 / 2011-12This paper details fraud figures and statistics regarding referrals to the Commonwealth Director of Public Prosecutions (CDPP) for 2010-11 and 2011-12.
Centrelink
Title: The Preventing and Managing Unreasonable Customer Conduct Policy. This policy establishes a framework for the management of unreasonable customer conduct in the Department of Human Services (LEX 15450).1 document released in full. The document is available upon request at:
Department of Human Services
Title: PBS Report Cover SheetPBS Report
Medicare
Title: MOU Between DIAC and CSA[pdf, 3.2mb]
Department of Human Services
Title: Customer First Health Review - Report[pdf, 616kb]
Department of Human Services
Title: KPMG Australian Hearing ReportKPMG Australian Hearing Report.
Department of Human Services
Title: Operational Blueprint 008-0403011O - Referring a job seeker to Disability Employment Services (DES) (LEX17874).1document released in full. The documents are upon request at:
Department of Human Services
Title: Complaints, feedback and correspondence in relation to the proposal to deny conscientious vaccination objectors access to welfare (LEX 13290).3 documents released in full. 2 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Emails between staff regarding retention of internal emailsEmails between staff regarding retention of internal emails.
Department of Human Services
Title: Code of Conduct Manual[pdf, 339kb]
Centrelink
Title: A copy of the ASDOT webpage from December 2014 to January 2015 published on Human Services website (LEX 14572).14 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Centrelink Fraud Control Plan 2008-10 version 1FOI Case 2010/945521
Centrelink
Title: Centrelink Fraud Control Plan 2008-10 version 1[pdf, 569kb]
Centrelink
Title: Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661
Centrelink
Title: Documents relating to the release of DHS staff names to customers (LEX17265).3 documents released in full. The documents are upon request at:
Department of Human Services
Title: Service Schedule between the Department of Human Services and the Department of Immigration and Border Protection, Status Resolution Support Services Payment Policy Document and Delegation Instrument (LEX 15835).3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Department of Human Services Child Support Privacy Policy1 document released in part. The documents are available upon request at:
Department of Human Services
Title: Current policies and guidelines regarding the use of SecureMail (LEX 12159)2 documents released in full. 1 document released in part. The documents are available upon request at:
Department of Human Services
Title: Restricted Servicing Arrangement (RSA) Guidelines (LEX 15888).1 document released in part. The document is available upon request at:
Department of Human Services
Title: FOI authorisations for DHS and Centrelink[pdf,1.8mb]
Department of
Human Services
Title: Department of Human Services Electricity ConsumptionTotal amount and cost of electricity consumption for DHS and for each master program for 2008-09 and 2009-10 including the cost and amount of electricity from green and renewable sources.
Department of Human Services
Title: Incoming Minister Briefing [pdf, 3.3mb]Incoming Minister's Brief for Senator the Hon Jan McLucas
Department of Human Services
Title: Service Schedule between the Department of Human Services and the Department of Immigration and Border Protection, Status Resolution Support Services Payment Policy Document and Delegation Instrument (LEX 15835).3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Threats to Child Support staff 2007-2010Total number of threats to staff at Child Support Agency in 2007-2008, 2008-2009, 2009-2010 financial years and compensation claims lodged, approved and valued.
Child Support
Title: Data relating to the distribution and utilisation of providers of mental health and related servicesDue to the large size of the documents, they are unable to be published for immediate download. If you would like a copy of this information made available, please contact
Medicare
Title: Policy for restricted servicing arrangements[pdf, 922kb]
Department of Human Services
Title: Fraud prevention and compliance - improve billing practices within public hospitals - Medicare Data Summary (LEX 11908)1 document released in part.The document is available on request to the department at:
Department of Human Services
Title: Payments made under the Aged Care Access Incentive Program for 2012-13 and 2012-14 (LEX 11937).1 documents was released. The document is available on request to the department at:
Department of Human Services
Title: Centrelink Pensions (DSP) 2012 - Quarter 1 (09-03-12)[pdf, 37kb]
Centrelink
Title: Purchased artwork and office equipment FY09-10[pdf, 16kb]
Department of
Human Services
Title: FOI Percentage of males receiving paymentsThe percentage of females to males that receive child support payment through the CSA.
Department of Human Services
Title: Job Seeker Compliance Failure appealsNumber of job seeker compliance (participation) failures appeals for the period 1/7/10 to 30/9/10, 1/10/10 to 31/12/10 and 3/1/11 to 25/3/11.
Centrelink
Title: Policy documents related to all scholarships and lump sum payments available in 2011-2012 Budget (LEX 16287):Relocation Scholarship (RS) Eligibility
Department of Human Services
Title: Purchased artwork and office equipment FY09-10[pdf, 16kb]
Department of
Human Services
Title: Credit card usageCredit card usage information.
Centrelink
Title: FOI authorisations for DHS and Centrelink[pdf,1.8mb]
Department of
Human Services
Title: My Online Journey - Family Payments Current State and Newstart Payments Current StateThis paper details figures regarding My Online Journey - Family Payments Current State and Newstart Payments Current State
Medicare
Title: Current policies and guidelines regarding the use of SecureMail (LEX 12159).2 documents released in full. 1 document released in part. The documents are available upon request at:
Department of Human Services
Title: Details of capacity testing of the myGov website (LEX 14521).10 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Department of Human Services Electricity ConsumptionTotal amount and cost of electricity consumption for DHS and for each master program for 2008-09 and 2009-10 including the cost and amount of electricity from green and renewable sources.
Department of
Human Services
Title: CCTV footage1 documents was released. The document is available on request to the department at:
Department of Human Services
Title: Document title, Business assets 043-03090010. The document outlines information about the assets of a business and the assets owned by customers from their involvement in a business. The document relates to the Centrelink programme. (LEX 14394)1 document released in full. The document is available upon request at:
Department of Human Services
Title: Invoices 2010FOI Case 2011/190002 - The number of invoices processed by Centrelink in 2010 including unpaid account periods
Centrelink
Title: Guidance material for First Contact Service Officers relating to their responsibilities and functions (LEX 12236).1 document released in full. 3 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Documents relating to the latest summary data report from, or statistical brief, on the Prescription Shopping Information Service (excluding the Prescription Shopping Information Service Patient Report) (LEX 13681).3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: P3M3 Assessment Report Medicare Australia[pdf, 401kb]
Medicare
Title: 10 South Australian Newstart RecipientsPostcode, sex and commencement date of 10 South Australian persons who have been on NewStart Allowance for the longest continuous period of time.
Department of Human Services
Title: Guidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity Assessors[pdf, 572kb]
Department of Human Services
Title: DHS P3M3 Capability Improvement Plan (January 2013 June 2013)The department has identified two documents as falling within the scope of the FOI request. All folios are appropriate for release and copies of documents relating to DHS P3M3 Capability Improvement Program (January-June 2013) are enclosed.
Department of Human services
Title: Figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12This paper details figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12.
Medicare
Title: SME ParticipationSME Participation
Centrelink
Title: Code of Conduct Manual[pdf, 339kb]
Centrelink
Title: Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661[pdf, 639kb]
Centrelink
Title: Data matching statistics[pdf, 64kb]
Centrelink
Title: Extracts of historical versions of the 'A guide to Australian Government Payments' publication, relating to guidance on the Age Pension. The historical versions are dated 20 March 200831 December 2008. (LEX 14101)3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: The Department of Human Services response to the Commonwealth Ombudsman in relation to a complaint about the administration of income managed payments to third parties.1 document released in full. The document is available upon request at:
Department of Human Services
Title: FOI authorisations for DHS and Centrelink[pdf,1.8mb]
Department of
Human Services
Title: Centrelink Fraud Investigation Strategy 2008-09FOI Case 2010/945521 - Centrelink Fraud Investigation Strategy 2008-09: Blueprint for Managing our Current Program of Activity More Effectively (version 0.5).
Centrelink
Title: Details of capacity testing of the myGov website (LEX 14521).10 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Certificate of CurrencyA single document relevant to part 5 of the request has been granted and released in full in relation to the request (a Certificate of Currency document).
Department of Human Services
Title: Work Bonus dataWork Bonus data.
Department of Human Services
Title: Invoices 2010FOI Case 2011/190002 - The number of invoices processed by Centrelink in 2010 including unpaid account periods.
Centrelink
Title: Data relating to the distribution and utilisation of providers of mental health and related servicesDue to the large size of the documents, they are unable to be published for immediate download. If you would like a copy of this information made available, please contact
Medicare
Title: Payments made under the Aged Care Access Incentive Program for 2012-13 and 2012-14 (LEX 11937)1 documents was released. The document is available on request to the department at:
Department of Human Services
Title: Digital TV Switchover Complaint DataFreedom of Information - Digital Switchover Household Assistance Scheme Complaints data.
Centrelink
Title: Policy for restricted servicing arrangements for the Department of Human Services.Sections of the Act:
Department of Human Services
Title: Customer Service Centre Reports.24 documents were released. The documents are available on request to the department at:
Department of Human Services
Title: Invoices 2010[pdf, 35kb]
Centrelink
Title: P3M3 Assessment Report Medicare AustraliaP3M3 Assessment report for Medicare Australia prepared by Tanner James Management Consultants. Report dated 2 November 2010.
Medicare
Title: Purchased artwork and office equipment FY09-10[pdf, 16kb]
Department of
Human Services
Title: Incoming Government Brief as it refers to Medicare (LEX 228 19).3 documents releasedin part.
Department of Human Services
Title: PBS Report Cover Sheet[pdf, 92kb]
Medicare
Title: FOI Percentage of males receiving paymentsThe percentage of females to males that receive child support payment through the CSA.
Department of Human Services
Title: Procedures for assessing special circumstances extensions for customers unable to meet lodgement requirements for family assistance (LEX 16008).1 document released in part. The document is available upon request at:
Department of Human Services
Title: Document title, Business assets 043-03090010. The document outlines information about the assets of a business and the assets owned by customers from their involvement in a business. The document relates to the Centrelink programme. (LEX 14394).1 document released in full. The document is available upon request at:
Department of Human Services
Title: Operational Blueprint 008-0403011O - Referring a job seeker to Disability Employment Services (DES) (LEX17874).1document released in full. The documents are upon request at:
Department of Human Services
Title: 5639 RedactedInvoice totals - total 2012-2013 operating costs of the Legal Services Division and the total annual operating costs of the Program Litigation and Review Branch for the year 2011-2012.
Department of Human Services
Title: Centrelink payments recovered since 2000[pdf, 55kb]
Centrelink
Title: Code of Conduct Manual[pdf, 339kb]
Centrelink
Title: P3M3 Assessment Report Medicare Australia[pdf, 401kb]
Medicare
Title: Management initiated review of Child Support master program paymentsManagement initiated review of Child Support master program payments, partially exempt from disclosure.
Department of Human Services
Title: Fraud prevention and compliance - improve billing practices within public hospitals - Medicare Data Summary (LEX 11908)1 document released in part.The document is available on request to the department at:
Department of Human Services
Title: Improving School Enrolment and Attendance through Welfare Reform Measure (SEAM)Documents were release under FOI relating to the Improving School Enrolment and Attendance through Welfare Reform Measure (SEAM).
Department of Human Services
Title: Freedom of Information eReference Guides, LexFOI template and DHS Freedom of Information Procedure ManualFreedom of Information eReference Guides, LexFOI template and DHS Freedom of Information Procedure Manual
Department of Human Services
Title: Current policies and guidelines regarding the use of SecureMail (LEX 12159)2 documents released in full. 1 document released in part. The documents are available upon request at:
Department of Human Services
Title: For processing period 1 July 2007 to 30 June 2011[pdf, 48kb]
Medicare
Title: Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012.
Department of Human Services
Title: Stakeholder Consultation Report[pdf,2.3mb]
Department of
Human Services
Title: Payment Integrity Information Package 2010-11 / 2011-12[pdf, 1.9mb]
Centrelink
Title: 1 document 15 pages of Code of conduct manual, released on 25 November 2011 is available upon request.The document can be requested at:
Centrelink
Title: Analysis of Child Support debt impairment audit report[pdf, 1.6mb]
Department of Human Services
Title: Documents relating to the latest summary data report from, or statistical brief, on the Prescription Shopping Information Service (excluding the Prescription Shopping Information Service Patient Report) (LEX 13681).3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012.
Department of Human Services
Title: Documents and ministerial briefs prepared by the department since 1 January 2014 on the issue (not specific cases) of professional athletes and sportspeople, and doctors engaged by their sporting organisations, accessing Medicare (LEX 14098).3 documents released in full. 11 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Analysis of Child Support debt impairment audit reportAnalysis of Child Support debt impairment audit report, partially exempt from disclosure.
Department of Human Services
Title: Collection Agent Rules - 6907[pdf, 1mb]
Department of Human Services
Title: 10 South Australian Newstart RecipientsPostcode, sex and commencement date of 10 South Australian persons who have been on NewStart Allowance for the longest continuous period of time
Department of Human Services
Title: FOI authorisations for DHS and Centrelink[pdf,1.8mb]
Department of
Human Services
Title: Centrelink Fraud Control Plan 2008-10 version 1[pdf, 569kb]
Centrelink
Title: My Online Journey - Family Payments Current State and Newstart Payments Current StateThis paper details figures regarding My Online Journey - Family Payments Current State and Newstart Payments Current State
Medicare
Title: Collection Agent Rules - 6907Specific documents referred to in e-reference guidelines.
Department of Human Services
Title: Payments made under the Aged Care Access Incentive Program for 2012-13 and 2012-14 (LEX 11937)1 documents was released. The document is available on request to the department at:
Department of Human Services
Title: Operational blueprint documents current 16 December 2015 (LEX16775).Assessment of care arrangements for Family Tax Benefit (FTB) 007-02040020;
Department of Human Services
Title: For processing period 1 July 2007 to 30 June 2011Data of supplies from pharmacies to Santa Teresa Health Centre.
Medicare
Title: Stakeholder Consultation Report[pdf,2.3mb]
Department of
Human Services
Title: Threats to CSA staff FY10-11[pdf, 84kb]
Child Support
Title: Documents and ministerial briefs prepared by the department since 1 January 2014 on the issue (not specific cases) of professional athletes and sportspeople, and doctors engaged by their sporting organisations, accessing Medicare (LEX 14098).3 documents released in full. 11 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Total number of threats to CSA employees[pdf, 102kb]
Child Support Agency
Title: Freedom of Information eReference Guides, LexFOI template and DHS Freedom of Information Procedure Manual[pdf, 3085kb]
Department of Human Services
Title: Centrelink Fraud Control Plan 2008-10 version 1FOI Case 2010/945521.
Centrelink
Title: The Preventing and Managing Unreasonable Customer Conduct Policy. This policy establishes a framework for the management of unreasonable customer conduct in the Department of Human Services (LEX 15450).1 document released in full. The document is available upon request at:
Department of Human Services
Title: Centrelink policies, guidelines, guidance material and assessment procedures in relation to rural customers. Documents include information on the Farm Household Allowance, the asset tests for rural customers, assessing house and curtilage, the extended land use test and asset inheritance by the person in relation to the above. (LEX 13966).FOI Legal Team
Department of Human Services
Title: KPMG Australian Hearing ReportKPMG Australian Hearing Report.
Department of Human Services
Title: FOI authorisations for DHS and CentrelinkFOI decision 2011/404441. FOI authorisations for the Department of Human Services (the department) and Centrelink. The current authorisation document for the department and historical authorisations for the department and Centrelink.
Department of Human Services
Title: Case 1,
Centrelink
Title: The Department of Human Services response to the Commonwealth Ombudsman in relation to a complaint about the administration of income managed payments to third parties.1 document released in full. The document is available upon request at:
Department of Human Services
Title: Improving School Enrolment and Attendance through Welfare Reform Measure (SEAM)[pdf, 228kb]
Department of Human Services
Title: Centrelink Fraud Investigation Strategy 2008-09[pdf, 143kb]
Centrelink
Title: Digital TV Switchover Complaint Data[pdf, 272kb]
Centrelink
Title: Stakeholder Consultation Report[pdf,2.3mb]
Department of
Human Services
Title: Threats to Child Support staff 2007-2010[pdf, 22kb]
Child Support
Title: Copies of Conduct and Behaviour policy and Customer Complaints and Feedback policy.2 documents released in full. The documents are available upon request at:
Child Support
Title: Job Seeker Compliance Failure appeals[pdf, 15kb]
Centrelink
Title: Centrelink Fraud Investigation Strategy 2008-09[pdf, 143kb]
Centrelink
Title: Digital TV Switchover Complaint Data[pdf, 272kb]
Centrelink
Title: MOU Between DIAC and CSAMOU Between DIAC and CSA on MR database access ad disclosure.
Department of Human Services
Title: Figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12This paper details figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12.
Medicare
Title: Customer First Health Review - ReportDepartment of Human Services, Customer First Health Review Report.
Department of Human Services
Title: Payment Integrity Information Package 2010-11 / 2011-12[pdf, 1.9mb]
Centrelink
Title: CCTV footage1 documents was released. The document is available on request to the department at:
Department of Human Services
Title: Threats to CSA staff FY10-11[pdf, 84kb]
Child Support
Title: Data matching statisticsData Matching statistics for underpayment, overpayment and correct payments for financial years 2007-08, 200809 and 200910.
Centrelink
Title: ICT Sites Review Final RecommendationsTechnology Plan 2012-16
Department of Human Services
Title: Credit card usage[pdf, 2mb]
Centrelink
Title: Policy documents related to all scholarships and lump sum payments available in 2011-2012 Budget (LEX 16287):Relocation Scholarship (RS) Eligibility
Department of Human Services
Title: Centrelink Customer Service Procedures[pdf, 180kb]
Centrelink
Title: SME Participation[pdf, 46kb]
Centrelink
Title: Department of Human Services Electricity Consumption[pdf, 248kb]
Department of
Human Services
Title: FOI Percentage of males receiving payments[pdf, 12.974kb]
Department of Human Services
Title: Collection Agent Rules - 6907Specific documents referred to in e-reference guidelines.
Department of Human Services
Title: Total annual compensation claims for 2009-2010 and 2010-2011. [pdf, 55kb]
Medicare
Title: Purchased artwork and office equipment FY09-10Department of Human Services artwork purchased or leased 1/7/2009 30/6/2010 and Department office equipment purchased 1/7/2009 30/6/2010 other than IT and stationery purchases.
Department of
Human Services
Title: Centrelink payments recovered since 2000[pdf, 55kb]
Centrelink
Title: Section 19 AB exemptions relating to foreign medical practitioners/graduatesSection 19 AB exemptions relating to foreign medical practitioners/graduates.
Department of Human Services
Title: Operational blueprint documents current 16 December 2015 (LEX16775).Assessment of care arrangements for Family Tax Benefit (FTB) 007-02040020;
Department of Human Services
Title: Extracts of historical versions of the 'A guide to Australian Government Payments' publication, relating to guidance on the Age Pension. The historical versions are dated 20 March 200831 December 2008. (LEX 14101)3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: SME Participation[pdf, 46kb]
Centrelink
Title: Trends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012[pdf, 100kb]
Department of Human Services
Title: Stakeholder Consultation ReportCustomer, Staff & Stakeholder Research Report
Department of Human Services
Title: Digital TV Switchover Complaint Data[pdf, 272kb]
Centrelink
Title: Credit card usage[pdf, 2mb]
Centrelink
Title: Child Support Agency (CSA) Non Lodger Project Default Assessment strategy V1.4[pdf, 156kb]
Child Support Agency
Title: Work Bonus dataWork Bonus data.
Department of Human Services
Title: Complaints, feedback and correspondence in relation to the proposal to deny conscientious vaccination objectors access to welfare (LEX 13290)3 documents released in full. 2 documents released in part. The documents are available upon request at:
Department of Human Services
Title: My Online Journey - Family Payments Current State and Newstart Payments Current State[pdf, 670kb]
Medicare
Title: Threats to CSA staff FY10-11Total number of threats to staff in the Child Support Agency from 1 July 2011 to present and compensation claims lodged, approved and the value.
Child Support
Title: Guidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity AssessorsGuidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity Assessors
Department of Human Services
Title: 2012-13 operating costs of the Legal Services Division and 2011-12 operating costs of the Program Litigation and Review Branch2012-13 operating costs of the Legal Services Division; and 2011-12 operating costs of the Program Litigation and Review Branch.
Department of Human Services
Title: Threats to CSA staff FY10-11[pdf, 84kb]
Child Support
Title: Guidance material for First Contact Service Officers relating to their responsibilities and functions (LEX 12236)1 document released in full. 3 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Centrelink Pensions (DSP) 2012 - Quarter 1 (09-03-12)The number of Victorian people receiving Disability Support Pension for varying lengths of time.
Centrelink
Title: Centrelink payments recovered since 2000Total amounts of Centrelink payments recovered annually from common law judgments or settlements, or statutory compensation payments for personal injuries, both nationally and in each state/territory, since 2000.
Centrelink
Title: Figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12[pdf, 471kb]
Medicare
Title: Child Support Agency (CSA) Non Lodger Project Default Assessment strategy V1.4This paper has detailed ATOs assurance of high level lodgment compliance outcomes and Government has agreed that an effective Lodgment Enforcement Program is critical to achieving the objectives of the Child Support Scheme reforms.
Child Support Agency
Title: Credit card usage[pdf, 2mb]
Centrelink
Title: Centrelink Fraud Investigation Strategy 2008-09[pdf, 143kb]
Centrelink
Title: 2012-13 operating costs of the Legal Services Division and 2011-12 operating costs of the Program Litigation and Review Branch[pdf, 58kb]
Department of Human Services
Title: Information relating to Child Support information documents (LEX 23140).Non Agency Payments Child Support Program ELearning
Department of Human Services
Title: Information relating to the Farm Household Allowance (LEX17964).3documents released in full. The documents are available upon request at:
Department of Human Services
Title: P3M3 Assessment Report Medicare Australia[pdf, 401kb]
Medicare
Title: 2012-13 operating costs of the Legal Services Division and 2011-12 operating costs of the Program Litigation and Review Branch2012-13 operating costs of the Legal Services Division; and 2011-12 operating costs of the Program Litigation and Review Branch.
Department of Human Services
Title: Threats to CSA staff FY10-11Total number of threats to staff in the Child Support Agency from 1 July 2011 to present and compensation claims lodged, approved and the value.
Child Support
Title: Guidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity AssessorsGuidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity Assessors.
Department of Human Services
Title: Serious Non-Compliance Sydney[pdf, 27kb]
Centrelink
Title: Case 1[pdf, 611kb],
Centrelink
Title: Procedures for assessing special circumstances extensions for customers unable to meet lodgement requirements for family assistance (LEX 16008).1 document released in part. The document is available upon request at:
Department of Human Services
Title: Invoices 2010[pdf, 35kb]
Centrelink
Title: 1 document 15 pages of Code of conduct manual, released on 25 November 2011 is available upon request.The document can be requested at:
Centrelink
Title: Purchased artwork and office equipment FY09-10Department of Human Services artwork purchased or leased 1/7/2009 30/6/2010 and Department office equipment purchased 1/7/2009 30/6/2010 other than IT and stationery purchases.
Department of Human Services
Title: Case 1,
Centrelink
Title: Extracts of historical versions of the 'A guide to Australian Government Payments' publication, relating to guidance on the Age Pension. The historical versions are dated 20 March 200831 December 2008. (LEX 14101).3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Case 1[pdf, 611kb],
Centrelink
Title: A copy of the ASDOT webpage from December 2014 to January 2015 published on Human Services website (LEX 14572).14 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Total annual compensation claims for 2009-2010 and 2010-2011. [pdf, 55kb]
Medicare
Title: Service Schedule between the Department of Human Services and the Department of Immigration and Border Protection, Status Resolution Support Services Payment Policy Document and Delegation Instrument (LEX 15835).3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: A copy of the ASDOT webpage from December 2014 to January 2015 published on Human Services website (LEX 14572).14 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Total number of threats to CSA employeesTotal number of threats in 2011-12. Total number of workers compensation stress claims in 2011-12.
Child Support Agency
Title: Customer First Health Review - ReportDepartment of Human Services, Customer First Health Review Report.
Department of Human Services
Title: Fraud prevention and compliance - improve billing practices within public hospitals - Medicare Data Summary (LEX 11908).1 document released in part.The document is available on request to the department at:
Department of Human Services
Title: Payment Integrity Information Package 2010-11 / 2011-12[pdf, 1.9mb]
Centrelink
Title: Work Bonus data[pdf, 13kb]
Department of Human Services
Title: Analysis of Child Support debt impairment audit report[pdf, 1.6mb]
Department of Human Services
Title: Case 1[pdf, 611kb],
Centrelink
Title: Refugee eligibility for Medicare benefits - processing summaryDefinition of eligible person.
Department of Human Services
Title: Total number of threats to CSA employeesTotal number of threats in 2011-12. Total number of workers compensation stress claims in 2011-12.
Child Support Agency
Title: SME ParticipationSME Participation
Centrelink
Title: Child Support Agency (CSA) Non Lodger Project Default Assessment strategy V1.4This paper has detailed ATOs assurance of high level lodgment compliance outcomes and Government has agreed that an effective Lodgment Enforcement Program is critical to achieving the objectives of the Child Support Scheme reforms.
Child Support Agency
Title: Serious Non-Compliance SydneyFOI Case 2011/960596 - Data on the Serious Non-Compliance Sydney team. This includes the staff numbers, classifications and total salaries for that team.
Centrelink
Title: Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661[pdf, 639kb]
Centrelink
Title: Certificate of CurrencyA single document relevant to part 5 of the request has been granted and released in full in relation to the request (a Certificate of Currency document).
Department of Human Services
Title: Claiming - Missing prescriptions/no paperwork[pdf, 96kb]
Department of Human Services
Title: Information relating to Operational Blueprint Aged Care information document (LEX 23873).Aged Care Real Estate Task Card
Department of Human Services
Title: Total annual compensation claims for 2009-2010 and 2010-2011Total amounts recovered from common law claims by category
Medicare
Title: Figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12[pdf, 471kb]
Medicare
Title: Copies of Conduct and Behaviour policy and Customer Complaints and Feedback policy.2 documents released in full. The documents are available upon request at:
Child Support
Title: Emails between staff regarding retention of internal emails[pdf, 22kb]
Department of Human Services
Title: PBS Report Cover Sheet[pdf, 92kb]
Medicare
Title: Freedom of Information eReference Guides, LexFOI template and DHS Freedom of Information Procedure ManualFreedom of Information eReference Guides, LexFOI template and DHS Freedom of Information Procedure Manual.
Department of Human Services
Title: Management initiated review of Child Support master program paymentsManagement initiated review of Child Support master program payments, partially exempt from disclosure.
Department of Human Services
Title: SME Participation[pdf, 46kb]
Centrelink
Title: 2013-13 Buget Measure: Fraud Prevention and Compliance - Increased Billing Assurance for the Medicare Benefits Schedule Question Time Brief2013-13 Buget Measure: Fraud Prevention and Compliance - Increased Billing Assurance for the Medicare Benefits Schedule Question Time Brief
Department of Human Services
Title: Department policy on Police checks for staff.7 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Threats to Child Support staff 2007-2010[pdf, 22kb]
Child Support
Title: DHS P3M3 Capability Improvement Plan (January 2013 June 2013)[pdf, 915kb]
Department of Human Services
Title: Details of capacity testing of the myGov website (LEX 14521).10 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Operational blueprint documents current 16 December 2015 (LEX16775).Assessment of care arrangements for Family Tax Benefit (FTB) 007-02040020;
Department of Human Services
Title: Department of Human Services Child Support Privacy Policy1 document released in part. The documents are available upon request at:
Department of Human Services
Title: Stakeholder Consultation Report[pdf,2.3mb]
Department of
Human Services
Title: Department policy on Police checks for staff.7 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Policy for restricted servicing arrangements for the Department of Human Services.Sections of the Act:
Department of Human Services
Title: Procedures for assessing special circumstances extensions for customers unable to meet lodgement requirements for family assistance (LEX 16008).1 document released in part. The document is available upon request at:
Department of Human Services
Title: PI-Change of Assessment[pdf, 8.7mb]
Department of Human Services
Title: Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661Bondi Junction DHS Service Centre (Centrelink Programs) Tenure ID 14-0661.
Centrelink
Title: Restricted Servicing Arrangement (RSA) Guidelines (LEX 15888).1 document released in part. The document is available upon request at:
Department of Human Services
Title: For processing period 1 July 2007 to 30 June 2011[pdf, 48kb]
Medicare
Title: 5639 RedactedInvoice totals - total 2012-2013 operating costs of the Legal Services Division and the total annual operating costs of the Program Litigation and Review Branch for the year 2011-2012.
Department of Human Services
Title: Documents relating to the release of DHS staff names to customers (LEX17265)3 documents released in full. The documents are upon request at:
Department of Human Services
Title: Copies of Conduct and Behaviour policy and Customer Complaints and Feedback policy.2 documents released in full. The documents are available upon request at:
Child Support
Title: Data matching statistics[pdf, 64kb]
Centrelink
Title: Job Seeker Compliance Failure appeals[pdf, 15kb]
Centrelink
Title: MOU Between DIAC and CSA[pdf, 3.2mb]
Department of Human Services
Title: Documents and ministerial briefs prepared by the department since 1 January 2014 on the issue (not specific cases) of professional athletes and sportspeople, and doctors engaged by their sporting organisations, accessing Medicare (LEX 14098).3 documents released in full. 11 documents released in part. The documents are available upon request at:
Department of Human Services
Title: 152 documents were released. The documents are available on request to the department at:FOI Legal Team
Department of Human Services
Title: DHS Technology Plan 2012-2016[pdf, 2.7mb]
Department of Human Services
Title: Documents relating to the latest summary data report from, or statistical brief, on the Prescription Shopping Information Service (excluding the Prescription Shopping Information Service Patient Report) (LEX 13681).3 documents released in full. The documents are available upon request at:
Department of Human Services
Title: The Department of Human Services response to the Commonwealth Ombudsman in relation to a complaint about the administration of income managed payments to third parties.1 document released in full. The document is available upon request at:
Department of Human Services
Title: Job Seeker Compliance Failure appeals[pdf, 15kb]
Centrelink
Title: Job Seeker Compliance Failure appealsNumber of job seeker compliance (participation) failures appeals for the period 1/7/10 to 30/9/10, 1/10/10 to 31/12/10 and 3/1/11 to 25/3/11.
Centrelink
Title: Digital TV Switchover Complaint DataFreedom of Information - Digital Switchover Household Assistance Scheme Complaints data.
Centrelink
Title: 2013-13 Buget Measure: Fraud Prevention and Compliance - Increased Billing Assurance for the Medicare Benefits Schedule Question Time Brief[pdf, 259kb]
Department of Human Services
Title: Data relating to the distribution and utilisation of providers of mental health and related services.Due to the large size of the documents, they are unable to be published for immediate download. If you would like a copy of this information made available, please contact
Medicare
Title: Refugee eligibility for Medicare benefits - processing summaryDefinition of eligible person
Department of Human Services
Title: Complaints, feedback and correspondence in relation to the proposal to deny conscientious vaccination objectors access to welfare (LEX 13290)3 documents released in full. 2 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Incoming Minister Briefing [pdf, 3.3mb]Incoming Minister's Brief for Senator the Hon Jan McLucas
Department of Human Services
Title: Centrelink policies, guidelines, guidance material and assessment procedures in relation to rural customers. Documents include information on the Farm Household Allowance, the asset tests for rural customers, assessing house and curtilage, the extended land use test and asset inheritance by the person in relation to the above. (LEX 13966).FOI Legal Team
Department of Human Services
Title: Department of Human Services Electricity Consumption[pdf, 248kb]
Department of
Human Services
Title: Data relating to the distribution and utilisation of providers of mental health and related servicesDue to the large size of the documents, they are unable to be published for immediate download. If you would like a copy of this information made available, please contact
Medicare
Title: Figures regarding recovery of funds and prosecutions in Medicare, 2010-11 and 2011-12[pdf, 471kb]
Medicare
Title: Centrelink payments recovered since 2000Total amounts of Centrelink payments recovered annually from common law judgments or settlements, or statutory compensation payments for personal injuries, both nationally and in each state/territory, since 2000
Centrelink
Title: ICT Sites Review Final RecommendationsTechnology Plan 2012-16
Department of Human Services
Title: Certificate of Currency[pdf, 32kb]
Department of Human Services
Title: Threats to Child Support staff 2007-2010[pdf, 22kb]
Child Support
Title: Information relating to Medicare fraud and fraud prevention efforts (LEX 18097).10 documents released in part. The documents are available upon request at:
Department of Human Services
Title: MOU Between DIAC and CSA[pdf, 3.2mb]
Department of Human Services
Title: Department of Human Services Electricity Consumption[pdf, 248kb]
Department of
Human Services
Title: Information relating to Medicare fraud and fraud prevention efforts (LEX 18097).10 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Customer Service Centre Reports24 documents were released. The documents are available on request to the department at:
Department of Human Services
Title: Total number of threats to CSA employees[pdf, 102kb]
Child Support Agency
Title: Information relating to the Farm Household Allowance (LEX17964).3documents released in full. The documents are available upon request at:
Department of Human Services
Title: Serious Non-Compliance SydneyFOI Case 2011/960596 - Data on the Serious Non-Compliance Sydney team. This includes the staff numbers, classifications and total salaries for that team.
Centrelink
Title: Centrelink payments recovered since 2000[pdf, 55kb]
Centrelink
Title: DHS P3M3 Capability Improvement Plan (January 2013 June 2013)The department has identified two documents as falling within the scope of the FOI request. All folios are appropriate for release and copies of documents relating to DHS P3M3 Capability Improvement Program (January-June 2013) are enclosed.
Department of Human services
Title: 152 documents were released. The documents are available on request to the department at:FOI Legal Team
Department of Human Services
Title: Guidance material for First Contact Service Officers relating to their responsibilities and functions (LEX 12236)1 document released in full. 3 documents released in part. The documents are available upon request at:
Department of Human Services
Title: Centrelink policies, guidelines, guidance material and assessment procedures in relation to rural customers. Documents include information on the Farm Household Allowance, the asset tests for rural customers, assessing house and curtilage, the extended land use test and asset inheritance by the person in relation to the above. (LEX 13966).FOI Legal Team
Department of Human Services
Title: FOI - redacted document[pdf, 3mb]
Department of Human Services
Title: Incoming Minister BriefingIncoming Minister's Brief for Senator the Hon Jan McLucas.
Department of Human Services
Title: Emails between staff regarding retention of internal emailsEmails between staff regarding retention of internal emails.
Department of Human Services
Title: Document title, Business assets 043-03090010. The document outlines information about the assets of a business and the assets owned by customers from their involvement in a business. The document relates to the Centrelink programme. (LEX 14394)1 document released in full. The document is available upon request at:
Department of Human Services
Title: Total annual compensation claims for 2009-2010 and 2010-2011. [pdf, 55kb]
Medicare
Title: Improving School Enrolment and Attendance through Welfare Reform Measure (SEAM)Documents were release under FOI relating to the Improving School Enrolment and Attendance through Welfare Reform Measure (SEAM).
Department of Human Services
Title: Child Support Agency (CSA) Non Lodger Project Default Assessment strategy V1.4[pdf, 156kb]
Child Support Agency
Title: Credit card usageCredit card usage information.
Centrelink
Title: Data matching statistics[pdf, 64kb]
Centrelink
Title: Department policy on Police checks for staff.7 documents released in full. The documents are available upon request at:
Department of Human Services
Title: Refugee eligibility for Medicare benefits - processing summaryDefinition of eligible person
Department of Human Services
Title: For processing period 1 July 2007 to 30 June 2011Data of supplies from pharmacies to Santa Teresa Health Centre
Medicare
Title: Centrelink Pensions (DSP) 2012 - Quarter 1 (09-03-12)[pdf, 37kb]
Centrelink
Title: Data matching statisticsData Matching statistics for underpayment, overpayment and correct payments for financial years 2007-08, 2008-09 and 2009-10.
Centrelink
Title: Management initiated review of Child Support master program payments[pdf, 581kb]
Department of Human Services
Title: PBS Report Cover SheetPBS Report
Medicare
Title: Policy for restricted servicing arrangements[pdf, 922kb]
Department of Human Services
Title: Serious Non-Compliance Sydney[pdf, 27kb]
Centrelink
Title: Section 19 AB exemptions relating to foreign medical practitioners/graduatesSection 19 AB exemptions relating to foreign medical practitioners/graduates
Department of Human Services
Title: Guidelines for Job Capacity Assessments and Mandatory Requirements for Job Capacity Assessors[pdf, 572kb]
Department of Human Services
Title: Restricted Servicing Arrangement (RSA) Guidelines (LEX 15888).1 document released in part. The document is available upon request at:
Department of Human Services
Title: The Preventing and Managing Unreasonable Customer Conduct Policy. This policy establishes a framework for the management of unreasonable customer conduct in the Department of Human Services (LEX 15450).1 document released in full. The document is available upon request at:
Department of Human Services
Title: Department of Human Services Child Support Privacy Policy.1 document released in part. The documents are available upon request at:
Department of Human Services
Title: 10 South Australian Newstart Recipients[pdf, 192kb]
Department of Human Services
Title: FOI - redacted documentTrends in Medicare Benefits Schedule usage and expenditure prepared since 1 July 2012.
Department of Human Services
Title: Threats to Child Support staff 2007-2010Total number of threats to staff at Child Support Agency in 2007-2008, 2008-2009, 2009-2010 financial years and compensation claims lodged, approved and valued.
Child Support
Title: Centrelink Fraud Control Plan 2008-10 version 1[pdf, 569kb]
Centrelink
Title: Policy documents related to all scholarships and lump sum payments available in 2011-2012 Budget (LEX 16287):Relocation Scholarship (RS) Eligibility
Department of Human Services